Privacy Policy

We collect information you provide directly to us, including:

• Your name, email address, and phone number
• Delivery address and order details
• Pre-order requests (brands, products, quantities, and chosen payment method)
• Email address when you subscribe to our newsletter

We use your information to:

• Process and deliver your orders and pre-orders
• Confirm pricing and availability for pre-order requests
• Send order, pre-order, and delivery updates
• Send promotional emails and new-arrival announcements (only if you subscribe)
• Respond to your questions and provide customer support

When you subscribe to our newsletter, we store your email address to send you new releases, special offers, and curated stories. You can unsubscribe at any time by contacting us — we'll remove you from our list promptly.

For pre-order deposits and bank transfers, payment is handled directly between you and our bank — we do not store your card or banking credentials. Cash on Delivery payments are collected at the point of delivery.

We do not sell or rent your personal information. We only share it with trusted partners who help us operate — such as delivery couriers and email service providers — and only to the extent needed to fulfil your order.

We take reasonable measures to protect your information. While no method of transmission over the internet is 100% secure, we work to safeguard your data and limit access to it.

You may request access to, correction of, or deletion of your personal data at any time. To make a request, contact us using the details below.

For any privacy questions or requests, reach us at seoulaurateam@gmail.com or on WhatsApp.